Why The Mac Engineer?

You own a Mac, the very best personal computer. Our mission is to ensure you enjoy your computer effectively, reliably and securely. And, should the worst happen, for you to know that help and assistance is close at hand.

About us

We have nearly 30 years of Mac experience. We have worked with every major Mac model and operating system since the Mac Plus of 1986. Unlike many, our focus is Mac, and all things Mac only. We have been providing support to Mac users for over 20 years on a ‘by-invitation only’ basis. We are Hampton Hall residents and are now offering our service to fellow residents.

What our customers say about us

"I have been using The Mac Engineer’s services for the past nine years. The service offered is personal and personable ... it is invaluable to know that The Mac Engineer is always on hand with the solution." William Hanson - British Etiquette Consultant.

Efficient

How much memory do you have? Is it enough? How much is enough? Does your machine seem slow?

Are you suffering with unwanted email? Is your SPAM filter working? Do you even have one?

Is your hard disk too full? Have you considered a much faster Solid State Drive (SSD) or perhaps even a 'Fusion Drive'?

Reliable

Do you backup? How frequently? How many back-ups do you have? Are any of them remote from your home?

Is your software up to date? Have you installed all those latest fixes and patches?

Are you running some anti-virus software? (If you aren't, you really should be.) Are your virus definitions up to date? How often do you update them?

Secure

Do you have a firewall? Is it working? Are there any open ports? Do you know?

Do you use the same few passwords for everything? (Your really, really shouldn't). Do you have a dedicated email password? Do you know why you should?

Is your wireless network secure? Have you changed the default set-up password? Are you sure?